Terms And Conditions

TERMS OF SALE

IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SALE...

Your use of https://relaxedchair.com, including any sub-domains and mobile apps (the “Website”), owned and maintained by Relaxe (“Relaxe,” “we,” “our,” “us”), is governed by the terms below. By accessing, using, or placing an order via the Website, you agree to these Terms. If you do not agree, do not use the Website.

THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS. Please review Section 15.

You can review the most current version of the Terms at any time on this page: https://relaxedchair.com/pages/terms-of-service. We may update these Terms by posting changes here. Your continued use constitutes acceptance.

TABLE OF CONTENTS

  1. WEBSITE USE
  2. PRIVACY & SECURITY DISCLOSURE
  3. GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS
  4. PRODUCTS SOLD FOR PERSONAL USE ONLY
  5. NO MEDICAL ADVICE; ACCURACY OF INFORMATION
  6. MODIFICATIONS TO THE WEBSITE AND PRICES
  7. PAYMENT
  8. ORDER PLACEMENT AND ACCEPTANCE
  9. SHIPPING & CANCELLATION
  10. DELIVERY CONFIRMATION
  11. RETURNS AND REFUNDS POLICY; PRODUCT WARRANTIES
  12. SOCIAL MEDIA
  13. DISCLAIMER OF WARRANTIES
  14. DISCLAIMER OF LIABILITIES
  15. DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER
  16. INDEMNIFICATION
  17. THIRD-PARTY WEBSITES AND LINKS
  18. TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS
  19. DIGITAL MILLENNIUM COPYRIGHT ACT NOTICE
  20. ELECTRONIC COMMUNICATIONS
  21. ASSIGNMENT
  22. NO WAIVER
  23. SEVERABILITY
  24. TERMINATION
  25. ENTIRE AGREEMENT
  26. QUESTIONS OR ADDITIONAL INFORMATION

WEBSITE USE

By using the Website, you represent you are at least the age of majority in your state/province and have legal capacity to enter a binding contract.

PRIVACY & SECURITY DISCLOSURE

See our Privacy Policy: https://relaxedchair.com/pages/privacy-policy. It is incorporated herein by reference.

GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS

All Website content is protected by IP laws. You agree not to use the Website unlawfully, including hacking, posting defamatory/abusive content, violating laws, infringing IP, spreading malware, scraping personal data, or bypassing security. We may suspend/terminate access for violations.

PRODUCTS SOLD FOR PERSONAL USE ONLY

Products are for personal, non-commercial use. No resale, redistribution, modification, or export without consent.

NO MEDICAL ADVICE; ACCURACY OF INFORMATION

Content is informational only and not medical advice; not evaluated by the FDA. We may correct errors, update info, or cancel orders due to inaccuracies. Colors/images may vary by display.

MODIFICATIONS TO THE WEBSITE AND PRICES

We may modify/suspend Website access or change product info/pricing at any time without liability. Online-only products may have limited quantities and are subject to our refund/return policies.

PAYMENT

All charges are in USD. By submitting payment, you confirm authorization and accuracy. Banks/card issuers may provide updated card info; we may update records accordingly. You’re responsible for any bank fees or charge reversals.

We accept secure checkout through PayPal. You may be able to pay using PayPal, or a credit/debit card via PayPal (no PayPal account required). PayPal financing may be available at checkout (subject to approval by PayPal).

ORDER PLACEMENT AND ACCEPTANCE

Order confirmation does not equal acceptance. We may accept/deny orders at our discretion and request more information. If out of stock or denied pre-acceptance, we’ll notify and refund.

SHIPPING & CANCELLATION

  • We currently ship within the United States only.
  • Shipping cost: FREE on all products.
  • Delivery time: Most orders arrive in 2–5 business days (timelines can vary by location and carrier).
  • Tracking: Tracking details are emailed from hello@relaxechair.com after your order ships.
  • Address accuracy: You’re responsible for accurate shipping details; delays or delivery issues caused by incorrect information may require additional coordination.
  • Cancellations: If you need to cancel, contact Customer Support as soon as possible at hello@relaxechair.com or call +1 213-529-2341. If an order has already shipped, we’ll guide you through the best next step.

DELIVERY CONFIRMATION

Carrier delivery confirmation is sufficient proof of delivery.

RETURNS AND REFUNDS POLICY; PRODUCT WARRANTIES

We offer a 365-day money-back guarantee from the purchase date. Return shipping may be the customer’s responsibility depending on your location and carrier rates. To start a return, contact hello@relaxechair.com.

Warranty coverage may vary by product. Where applicable, we provide up to a 3-year warranty on parts. Please refer to the product page or contact support for warranty details for your specific item.

SOCIAL MEDIA

Third-party platforms have their own terms/privacy. User opinions there do not represent Relaxe.

DISCLAIMER OF WARRANTIES

EXCEPT WHERE PROHIBITED BY LAW, THE WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED…

DISCLAIMER OF LIABILITIES

EXCEPT WHERE PROHIBITED BY LAW, RELAXE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES… MAXIMUM AGGREGATE LIABILITY: USD $500.

DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER

All Claims must be resolved by binding, confidential arbitration on an individual basis under the FAA and AAA Consumer Rules, with limited exceptions (e.g., small claims). You may opt-out within 30 days by certified mail to our address below, Attn: Legal Department. Additional terms apply.

INDEMNIFICATION

You agree to indemnify and hold harmless Relaxe and affiliates against claims arising from your breach of these Terms or violation of law/third-party rights.

THIRD-PARTY WEBSITES AND LINKS

We aren’t responsible for third-party sites/materials. Review their policies before transactions.

TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS

Submissions are non-confidential/non-proprietary; you grant us rights to use and edit them. Results vary.

DIGITAL MILLENNIUM COPYRIGHT ACT NOTICE

Notifications of claimed infringement:

Relaxe
Attn: DMCA/Copyright Agent
3713 S GEORGE MASON DR APT 409W FALLS CHURCH, VA 22041-3731
Tel: +1 213-529-2341
Email: hello@relaxechair.com

Include all information required by the DMCA for processing.

ELECTRONIC COMMUNICATIONS

You agree electronic communications have the same force as writings.

ASSIGNMENT

You may not assign rights; we may transfer our rights/obligations in connection with corporate transactions.

NO WAIVER

No failure to enforce constitutes waiver.

SEVERABILITY

If any provision is unlawful/void/unenforceable, the remainder stays in effect.

TERMINATION

Upon termination, certain sections survive as stated herein.

ENTIRE AGREEMENT

These Terms, together with policies referenced, are the entire agreement and supersede prior understandings.

QUESTIONS OR ADDITIONAL INFORMATION

Customer Support (phone lines may be busy—please email if we miss your call and we’ll respond fast):
Tel: +1 213-529-2341
Email: hello@relaxechair.com
Website: relaxedchair.com